Last updated: September 2026
These terms apply to all orders placed on this website, operated by Velair, 50 Pall Mall, London SW1Y 5JH, United Kingdom. By placing an order you accept these terms.
Prices are shown in GBP (£) and include applicable taxes. Payment is taken at checkout through our secure payment providers. We reserve the right to correct pricing errors.
Your order is confirmed once you receive our confirmation email. We may cancel an order if a product is out of stock or if we suspect fraud; in that case you will be fully refunded.
Delivery is free worldwide. Delivery times are estimates; see our Shipping & Returns page for details.
You may return any item within 30 days of delivery for a full refund. Products are covered by our 3-year warranty against manufacturing defects. This does not affect your statutory rights under the Consumer Rights Act 2015.
Questions about these terms? Email Contact@shop-velair.com or call +44 20 7946 0958.