Free worldwide shipping and 30-day free returns on every order.
Shipping is free on all orders, worldwide. There are no hidden fees at checkout.
Orders are processed within 1–2 business days. We ship with Colissimo, DHL Express and FedEx International Priority. Average delivery time is 3–5 business days worldwide. Every shipment is insured in transit.
You will receive a tracking number by email as soon as the carrier collects your parcel.
You have 30 days from delivery to return an item. Contact us at Contact@shop-velair.com with your order number and we will send you a prepaid return label. Items must be returned in their original condition and packaging.
Once we receive and inspect your return, your refund is issued to the original payment method within 3–5 business days.